Be where your customers want you to be

Connect, manage, track, and respond to customer queries on all Messaging and Social media channels – Instagram, Viber, Whatsapp, Twitter, you name it. Even your own website and apps.

Trusted by big brand leaders


A single platform for all Engagements

All Instagram

Create meaningful relationships on Instagram when you quickly respond to customer DMs, mentions, comments and brand mentions.

Two is better than one

Sync your Instagram and Facebook channel together.

Vibe With Viber

Reach back with Viber and never miss a customer.

Get more personal

Receive, start, transfer and record customer support calls.

The face-to-face today

Start video call and get more personal with your customers.

Monitor and Measure
Support Team performance

Work together as a team

Navigate, assign, re-assign and collaborate with other agents to discuss social posts and messaging.

Buildable Knowledgebase

Centralize all FAQs and sync them with all your messaging and social channels. Your support agents no longer have to look for answers.

Clients are talking

Reputation by association is alright by us.

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The best customer experiences are built with Cention.

The Only
Contact Center
you will ever need.

Start your Social Journey.

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