Create the best customer experiences through Email

Equip your business with all the tools you need to respond effectively to your customers. Manage high volumes of email, send or receive file attachments, and gain clear insights and history of all customer and agent communication.

Trusted by brands

Why Cention

Stay connected
through Email

Especially with the ever-changing technological advancements happening every day, and everyone has an email address set up on their phones. It makes it easier for customers to get in contact with you while they’re faced with problems regarding your product.

Full history

Gain full history of all email errands on one platform.

Conduct surveys

Send surveys to understand if your customers are satisfied with your product or service.


Set priorities on any errand - pin to top, lock to me, high priority or warning.

Real-time metrics

Gain full view of your email support performance with an extensive reporting feature.

Send and receive file attachments

Send and receive photos, videos, documents, audio and many more.

Why Cention

The Omnichannel solution

Connect with all your customers on any channel such as phone, sms, social media, direct messaging, email and many more.

The Only
Contact Center
you will ever need.

Start your Social Journey.

Book your demo slot today.