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We help to elevate your customer experience.
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Join the Cention Family.
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Reputation by association is alright by us.
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Legal guidance and resources.
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Product
Omnichannel
Gain 360° view of all customer queries on a single platform.
Communication Channels
Email Support
Tool you need to respond effectively to your customers.
Live Chat Support
Reach more customers and interact with your customers in real-time.
Voice Support
Provide inbound and outbound powerful phone support.
Supporting Features
Collaboration
Reach more customers with collaboration feature.
Knowledge Base
Reach more customers with knowledge base feature.
Chatbot
Reach more customers with chatbot Artificial intelligence.
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Reach all our channels and support features on a single platform.
Product
Omnichannel
Gain 360° view of all customer queries on a single platform.
Communication Channels
Email Support
Tool you need to respond effectively to your customers.
Live Chat Support
Reach more customers and interact with your customers in real-time.
Voice Support
Provide inbound and outbound powerful phone support.
Direct Messaging Support
Manage customer requests across all social channels.
SMS Support
Reach more customers with short message service.
Supporting Features
Collaboration
Reach more customers with collaboration.
Knowledge Base
Reach more customers with knowledge base.
Chatbot
Reach more customers with chatbot Artificial intelligence.
Video Support
Communicate 'face-to-face' virtually through live video interactions.
Products
Errand Handling
Set up errand tags to categorize errands according to each purpose.
Omnichannel
Gain 360° view of all customer queries on a single platform.
Channels
Direct Messaging
Manage customer requests across all social channels.
Video Support
Communicate 'face-to-face' virtually through live video interactions.
Voice
Provide inbound and outbound powerful phone support.
Email Support
Tool you need to respond effectively to your customers.
Live Chat
Reach more customers and interact with your customers in real-time.
Pricing
Resources
Blog
Gain information on customer support and the contact center world.
Video Library
Understanding Cention through video.
Connectors
Integrate your contact center with the best of the best.
API Documentation
Containing instructions about how to effectively use and integrate with an API.
E-Book Library
Learn more about how you can elevate your customer experience.
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