One platform for all communication

Unify and collaborate your entire workforce across voice, email, chat, sms, social media and webforms making it easier for businesses to handle customer response or customer queries.


Get to know Cention


How We Think


Manage customer queries coming from all channels. Whether it’s voice, email, live chat, SMS, social media, direct messaging, and other web forms.

Trusted by big brand leaders

How can we help you?

Cention combines email, live Chat, voice, SMS and social media with seamless process for the ease of all communications all on one platform.

Agents love it.

Connect all agents, managers, and departments inside an all-in-one communications platform.

Finance love it.

Pay for what you use with our simple and transparent pricing.

Customers love you.

Agents never have to transfer a customer again with our seamless Omnichannel contact centre software.

Latest articles

Manage, track & Analyze all incoming Messaging and Social Media customer queries.

Cracking the Omnichannel Challenge

Choosing the best contact center software is crucial for any business. Every day, customers seek to ask…

Customer Experience: Make it of Break it

A few weeks ago, my family and I went to a famous island resort for a short vacation. What would have been a perfect…

Messaging and Social Platforms : Omnichannel

In our hyper-connected culture, often people find it far simpler to blast on messaging and social platform…

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The best customer experiences are built with Cention.

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